Privacy Policy

This Privacy Policy explains how Usman Shabbir Ltd (trading as PriceX) collects, utilizes, stores, and protects personal data obtained from customers residing in the Kingdom of Saudi Arabia, adhering to the Saudi Personal Data Protection Law (PDPL) and applicable international data privacy standards.

1. Data Controller

The responsible data controller for all personal information collected on this website is Usman Shabbir Ltd, Company No. 17362291, registered at 160 Gooch Street, Birmingham, B5 7HE, United Kingdom. Email contact: support@pricex.shop.

2. Information We Collect

  • Identity & Contact Details: Full name, delivery address, city, district/neighbourhood, national address short code, telephone/WhatsApp number, and email address.
  • Order & Transaction Records: Purchased products, quantities, invoice values in SAR, payment confirmation tokens, and delivery records. (Note: We do not store raw credit card numbers; card transactions are tokenized and processed securely via certified payment providers).
  • Technical Browsing Data: IP addresses, browser specifications, and session cookies necessary for website functionality.

3. Purpose of Data Processing

We process your personal information strictly for legitimate commercial purposes:

  • To confirm, process, clear, and deliver your appliance orders.
  • To coordinate courier delivery contact via SMS or voice call in Saudi Arabia.
  • To provide customer support and administer returns or warranty inquiries.
  • To satisfy corporate accounting, tax, and legal obligations.
  • With your explicit opt-in consent, to send occasional product notifications (every marketing email includes an instant unsubscribe option).

4. Third-Party Data Disclosures

We never sell, lease, or monetize your personal information. Data is shared strictly on a need-to-know basis with trusted operational partners: Shopify (e-commerce hosting platform), accredited payment gateway providers, contracted logistics and shipping carriers in Saudi Arabia, and professional accounting advisors.

5. Your Rights as a Consumer

Under Saudi data protection regulations, you hold the right to request access to your personal data held by us, request correction of inaccurate records, or request complete deletion of your profile where legal retention periods permit. To exercise these rights, submit a written request to support@pricex.shop.

6. Cookies and Consent

We use strictly necessary cookies to enable shopping cart functionality and checkout processing. You can manage or disable optional analytical cookies through your web browser preferences at any time.

Operating Legal Entity: Usman Shabbir Ltd, trading as PriceX.
Registered in England and Wales, Company No. 17362291.
Registered Office: 160 Gooch Street, Birmingham, B5 7HE, United Kingdom.
Official Inquiries: support@pricex.shop